Note: If Quick Repair does not fix this issue, you can try running the Online Repair as outlined above.After the repair is finished, please restart the PC try the sync again.Select Online Repair and Continue then follow the prompts.(Selection also say Microsoft Office 365).
As it is linked to our Microsoft Account, it will be activated automatically. Once downloaded, we will only have to install it on the PC. We will choose the language and the version (32 or 64 bits) and download the installer to our computer.
Find Microsoft Office 2021/2019/2016/2013/2010 in the list and highlight it. Within this page, click on the Install link at the top, and look for the version of Office we want. WARNING: An Online Repair does an uninstall then a reinstall of Office, if something goes wrong in this process, you may need to reinstall Office manually which may require a product key Click Install and follow any prompts provided by the repair tool. Select the Reinstall or Repair button, click Next. Open Control Panel (Start>Settings>Control Panel). Click Continue, and then Start Diagnostics. On the Help menu, click Office Diagnostics. After the repair is finished, please try the sync again. Select Repair, Quick Repair and Continue then follow the prompts. Click Change (may be listed as Modify). 
(Selection also say Microsoft Office 365 or Microsoft 365). Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs, then Programs and Features.
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